Terms and Conditions

1. Terms of Use of the Website and Mobile Application

1.1. These Terms govern the legal relationship between visitors and users ("Users") of the Scorespots website and app, and chymera s.r.o., with its registered office at Staré Grunty 332, 841 04 Bratislava, Slovakia, Company ID (IČO): 57513295, entered in the Commercial Register of the Slovak Republic ("the Operator").

1.2. By using the Platform — including browsing, registering, making bookings, submitting reviews, or using any features — you confirm that you agree to these Terms. If not, you must immediately stop using the Platform.

1.3. These Terms apply to all access types: desktop, mobile, tablet, or other devices.

1.4. These Terms are part of the Operator's legal documentation, including:

• Privacy Policy
• Cookies Policy
• Booking, Cancellation, and Refund Policy

1.5. The Operator may update these Terms unilaterally. Updates take effect once published on the Platform or sent via email.

2. Information About the Operator

2.1. The Platform is operated by chymera s.r.o., Staré Grunty 332, 841 04 Bratislava, Slovakia, Company ID (IČO): 57513295.

2.2. chymera s.r.o. is a Slovak limited liability company acting as an intermediary booking platform for sports facilities.

2.3. Users ("Customers") can book sports facilities listed by Providers (third-party operators).

2.4. Contracts are between the Operator and Customer. Customers do not contract directly with Providers.

3. Platform Updates and Changes to Terms

3.1. The Operator may change or suspend the Platform anytime without prior notice.

3.2. Updates are posted on and/or the mobile app.

3.3. Continued use means acceptance of the new Terms.

3.4. The Operator does not guarantee availability, uptime, or bug-free access.

3.5. The Operator is not liable for downtime outside its control.

4. Use of the Platform

4.1. Use the Platform only to find and book sports facilities, in compliance with laws and Terms.

4.2. Do not use the Platform to:

• Violate others' rights
• Disrupt access for others
• Breach laws or morals

4.3. You may not, without permission:

• Copy or redistribute content
• Scrape or automate access
• Use commercially
• Send spam or illegal content
• Infringe intellectual property
• Disrupt the system

4.4. If you breach Terms, the Operator may:

• Restrict or block access
• Terminate your account
• Report to authorities

4.5. The Platform is EU-based. Non-EU users must comply with their local laws.

5. Accuracy of Content

5.1. Platform content is general info, not legal advice.

5.2. The Operator is not liable for decisions made based on Platform content.

5.3. Reviews and comments reflect user opinions, not the Operator's.

5.4. The Operator may remove harmful or illegal content.

5.5. No warranties are made for:

• Accuracy or completeness
• Third-party rights compliance
• Availability or functionality

5.6. The Operator is not liable for outages or delays.

6. Platform Access and User Accounts

6.1. Access is not guaranteed. Users must have proper hardware and internet.

6.2. Use is temporary, non-exclusive, and personal only.

6.3. Registration is required. Users must provide true, updated info.

6.4. Users must protect their credentials and report misuse to .

7. Intellectual Property

7.1. All Platform content belongs to chymera s.r.o.

7.2. Protected by Slovak and international laws.

7.3. You may only use content personally, non-commercially.

7.4. Reuse without permission is forbidden.

7.5. Credit and copyright must remain intact.

7.6. By uploading content, you grant a global, royalty-free license to the Operator.

7.7. Users waive moral rights to the extent allowed by law.

8. Booking Terms

8.1. Bookings are made directly with the Operator. Providers must honor them.

8.2. Contract forms upon confirmation.

8.3. Users are not in legal contract with Providers.

8.4. Review facility rules before booking.

8.5. Fraudulent bookings may be canceled.

8.6. See "Cancellation and Refund Policy" for more.

9. Liability for Bookings

9.1. Use is at your own risk. Operator is not liable for injury unless negligent.

9.2. Operator is not liable to Providers unless they breach contract.

9.3. Liability is limited to foreseeable damages.

9.4. Users and Providers must help resolve issues.

9.5. Providers are responsible for compliance and insurance.

10. Payments

10.1. You agree to pay the displayed price at booking time.

10.2. Invoices may come from ScoreSpots or on behalf of Providers.

10.3. Prices are final unless you change them.

10.4. Payment is due upon booking.

10.5. Failed payments may be retried automatically.

10.6. Cancellations may incur commission fees.

11. Fees

11.1 For bookings made through the Platform, the Operator retains a platform commission from the Provider's payment settlement. The commission is one per cent (1%) of the booking amount paid by the customer, up to a maximum of €2.00 per booking, and is collected via the payment service provider. The customer's checkout total is the displayed booking price unless we expressly state otherwise. The commission is charged per booking and may still apply in line with our cancellation and refund rules where applicable.

12. Third-Party Links

12.1. Platform may link to external sites. The Operator is not responsible for them.

12.2. Review third-party terms and privacy policies.

13. Limitation of Liability

13.1. The Operator tries to keep the Platform secure but can't guarantee error-free access.

13.2. Operator is not liable for:

• Device damage
• Reliance on content
• Downtime or outages
• Cyberattacks

13.3. Commercial users waive claims for lost revenue.

13.4. Platform is not for commercial use by consumers.

Exceptions: Operator may still be liable for:

• Negligent injury or death
• Fraud or willful misconduct
• Legal duties under Slovak law

14. Jurisdiction, Applicable Law, and Language

14.1. Consumers are protected by Slovak law or EU law where applicable.

14.2. Businesses are under Slovak law and courts only.

14.3. Contracts are in Slovak. In disputes, the Slovak version prevails.

15. Entire Agreement

15.1. These Terms, Privacy Policy, and related legal documents form the full agreement.

15.2. If any part is invalid, the rest still applies.

16. Feedback and Contact

For questions or complaints, contact:

We aim to respond within 30 days, unless otherwise required by law.